I ran the windows xp cd. it wiped out everything on the puter. (I see what you mean forgotten)
NOW I get this message... -------------------------------------------------------------------------------
NO BROAD BAND HARDWARE FOUND
puter does not have the network card to establish a high speed connection. please make sure your high speed modem and network/ ethernet card are connected properly and try again.
Sorry that you formatted your drive and lost everything. I guess ya missed this part...
wrote ... Whatever you do, do not select anything that says format, or quick format. If it asks, you want to select the option that says install to existing filesystem.
I hope you didn't have too much that you can't get back.
Okay, you're going to need the drivers for your ethernet card/motherboard chipset. Depending on how you have your cablemodem hooked up. (Assuming you use a cablemodem) Do you have a broadband connection or do you use a dial-up connection? Is your computer always connected to the internet or only when you decide to connect?
If it's always connected. When the guy came and installed the cablemodem did he have to open up your computer or did he just plug things in? If he had to open up the computer then he should have left you with a driver cd for the ethernet card he installed. If he just plugged it in then you already had the ethernet card or your ethernet is built onto your motherboard.
If you already had the ethernet card, then you will need to find the driver cd from the ethernet card's manufacturer. Look in the box that the computer came in. Or in your cds for a disc that says something about ethernet drivers. If you don't see anything that says that then, look for a cd that just says driver disc or, find a cd that says, repair disc or something along those lines. If you dont have any of those, look for one that says 3com since thats what most isps install. If you don't see any of those, then we might have a problem and your best bet would be to call me from your home so I can get the information I need to find the drivers you need.
Also look for a cd that says something about chipset drivers.
When you first turn on the computer does it say new hardware found? If it does follow the instructions on the screen, and when it asks if you want to specify a locaiton to search or find the drivers automaticaly, select specify a location to search. And select the cdrom drive. Pop in the disc that you hopefully found and hit next next next.. and hope it's the right disc. If that doesn't work, call me. This is very hard to try and help you when I can't get the information I need. There are just too many questions I would have to ask you and get the answers and you running back and forth to the library is going to get tiring im sure.[/quote]
Or if your computer is a name brand computer, and is under warranty, call the manufacturer they will be able to walk you through the process of installing all the drivers.
it was the cable modem, and the towel head from dell trying to have me download the WRONG driver. I called the cable company and they sent a technition out that replaced the modem, and intalled the right driver.
....my puter works better than before. remember I told you guys the avators and smilies did'nt work awhile back?
they do now!
neato!
.....guess what?! I read half the dell technical manuel!........amazing!
Quite the contrary forgotten, computers can only follow your set of instructions.
If something stops working it's usually user error, and almost always fixable without loosing any data.
The one thing that most home computers don't do, is think. Over the past 15 years of fixing technical problems I have found one thing. There is ALWAYS a reason for failure. Weather it be hardware failure, software failure, computers don't just decide to stop working for no reason, you can ALWAYS track the problem back to a specific incident that caused the failure.
Okay in reality sometimes you can't track the problem back because you can't get all the info you need to follow the steps leading up to the failure, since the user is the only person who has that info.
But still 90% of the time it's fixiable without loosing any data. (unless you are suffering from a hardware failure.)
